Terms of use

Welcome to Solstice Intimates. We’re so happy you’re here.
By visiting or shopping at solsticeintimates.com (the “Site”), you’re agreeing to these Terms of Use (“Terms”). Please take a moment to read them — they explain how our site works and how we handle things behind the scenes.

If you don’t agree with these Terms, please don’t use our Site.

1. Using Our Site

Everything you see on this Site — from our imagery and product descriptions to our words and designs — is here to inspire, inform, and help you shop. You may browse, share, and enjoy our content for personal use only.
Please don’t copy, redistribute, or use our materials commercially without written permission from us.

We reserve the right to make changes, update collections, or adjust our Site at any time.

2.Our Creative Work

All photography, product designs, graphics, and text on this Site are the creative property of Solstice Intimates. They’re protected by copyright and trademark laws.
We put our hearts into this work — please respect that by not using our content, imagery, or branding without permission.

3. Product Details & Availability

We take care to describe and photograph each piece as accurately as possible. However, please note that colors may vary slightly depending on your screen or lighting.
Because our garments are handmade in small batches, availability can change quickly — we may adjust, discontinue, or restock items without notice.

4. Pricing & Payments

All prices are listed in U.S. Dollars (USD). We do our best to keep pricing accurate, but we reserve the right to update prices or correct errors as needed.
We may cancel or refuse an order if there’s an issue with payment, product availability, or suspected fraudulent activity.

5. Your Account

If you choose to create an account, you’re responsible for keeping your login details private and secure.
Please reach out to us right away if you believe your account has been used without permission.

6. Orders & Shipping

When you place an order, you confirm that all information provided is accurate. We ship orders as quickly as possible, but shipping times may vary depending on carrier, destination, and order volume.
Once your order leaves our studio, it’s in the hands of the shipping carrier. We’re not responsible for delays, loss, or damage during transit.
For more details, see our Shipping Policy.

7. Returns & Exchanges

Each piece we make is special, and we want you to love it.
Please review our Return Policy for details on what items qualify for returns or exchanges. All items must be unworn and in new, saleable condition, and return shipping costs are the buyer’s responsibility.

9. Limitation of Liability

We do our best to provide a smooth shopping experience, but we can’t be held responsible for indirect or incidental damages related to your use of our Site or products.
Our total liability will never exceed the amount you paid for your order.

10. Indemnity

By using our Site, you agree to hold Solstice Intimates, our team, and our affiliates harmless from any claims or damages resulting from your use of our Site or violation of these Terms.

11. Privacy

We value your privacy and are committed to protecting your information. Please read our Privacy Policy for details on how we collect and use your data.

12. Governing Law

These Terms are governed by the laws of the State of Arizona, USA. Any disputes will be handled through the state or federal courts located in Arizona.

13. Updates to These Terms

We may update these Terms occasionally to reflect changes in our business or policies. Updates will always be posted here, and the effective date will change accordingly.
By continuing to use our Site, you accept the revised Terms.

14. Contact Us

If you have any questions, we’d love to hear from you.
📧 support@solsticeintimates.com